letters+of+apology

** 15 Brown Street Lidcome 2145 ** ** Phone (02) 9234 5234 ** 1st June 2011 Mary Smith Disability Support Worker (DSW) Dear Mary, Please accept my sincere apology for not scheduling the time off that you had requested for the month of May. It has been difficult as there were many other requests from other staff members needing time off on the same month, and I have not been able to approach you to renegotiate your request. To assist me to make up for it, I am asking you to submit a new request for leave for the month of June or July. In order to give priority to your new application, I will need your new request on my desk not later than the 9th of June 2011. I would like to take this opportunity to thank you for the good job you do and I can assure that I will make every effort to ensure that I communicate earlier any issues regarding your leave.
 * Disabled Access Sydney **

Yours sincerely

Helen Jarvis

** House With No Steps (HWNS) ** ** 15 Brown StreetLidcome 2145Phone (02) 9234 5234 ** 1st June 2011

Michael Smith Executive Manager HWNS Dear Mr Smith, **RE: Missed report deadline**

I am truly sorry and embarrassed for not finishing the annual report by the allocated deadline. I am aware that you need to have everyone’s report in order to complete yours, so I really apologise for my delay. I am working extra hours in order to have this report completed and sent to you no later than the 4th of June 2011. I can assure you that there will be no further delays and you can count on it being delivered by closing business hours on the 4th of June. I would like to take this opportunity to thank you for your patience.

Yours sincerely

Eva Lopez